Tuesday, 12 November 2013

Unable to start PSRENSRV

PSRENSRV process fails to start.

PSRENSRV_mmdd.LOG:
(FATAL) nsmain: configuration file empty or missing ns/servers section (162,2076)
(ERROR) Server failed to start

When you start the Application Server, the PSRENSRV process fails to start. The following error is logged to APPSRV_MMDD.log:
REN configuration file not found.

Also, the following error may be logged to PSRENSRV_mmdd.LOG
(FATAL) nsmain: configuration file empty or missing ns/servers section (162,2076)
(ERROR) Server failed to start

Steps
1. Start Application Server (with 'Event Notification' enabled)
2. Application Server fails to start with message:

exec PSRENSRV -A -- -C psappsrv.cfg -D TESTSERV -S PSRENSRV :
CMDTUX_CAT:1685: ERROR: Application initialization failure
tmboot: CMDTUX_CAT:827: ERROR: Fatal error encountered; initiating user error handler
Cause

The REN configuration file (psrenconfig.txt) is missing or corrupted.

Solution :

Follow these steps in order to correct problems with the REN configuration file
in your PeopleTools environment:

1. A default REN configuration file is delivered when PeopleTools is installed.
   Whenever a new application server domain is created, it is populated with this file.
   So we need to make sure the file exists, and is not corrupted, as follows:
  a. Go to <PS_HOME>/appserv/ren.
  b. Within this directory, there should be a file called psrenconfig.txt
  c. If the file exists, make sure if it not corrupted, as follows:
       -Open file and it should be readable (this is a text file).
       -Verify that the last line is '#### END OF FILE #####'.
  d. If file does not exist, or is corrupted, then get a new copy from your DEMO system.

2. Next, place a new copy of psrenconfig.txt into the application server domain
   where you are getting the PSRENSRV error, as follows:
   a. Copy psrenconfig.txt
      From: <PS_HOME>/appserv/ren
      To:     <PS_CFG_HOME>/appserv/<DOMAIN_NAME>.
   b.  If you had made any customizations to the previous psrenconfig.txt file,
       you'll need to remake the changes.

3. After making the above changes, restart the application server.

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